![]() Viewing a downloaded program offline is only possible if the content in question has been previously rented or included in your Pass subscription or TV package.Ī 3G/4G or WIFI connection is highly recommended. (3) Access only to videos identified as available in multi-screen and/or download. (2) Without subscription to a TV option, access to channels and their replay is not authorized. RED Box customer? To access the RED TV application, you must have subscribed to a TV option. A clean boot helps to eliminate software conflicts and to determine what is causing the problem. ![]() We also need to perform a clean boot on the computer to check if the issue is caused by any software conflicts. (1) Mobile customer? Check if your mobile offer is compatible in your customer area. Method 2: Perform a Clean Boot and find out which application/service is causing this issue. ![]()
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